JOB DESCRIPTION

Company Info:                  

Devil’s Glen Country Club

Duntroon, Ontario

Canada

POSITION DESCRIPTION

Title:                           Patrol Leader

Reporting to:            Operations Manager

Position:                         Seasonal Full Time

At Devil’s Glen, our staff culture is built on our shared Core Values – Resiliently Positive, Have Pride, Dependable, Humbly Confident, and Be Kind. We review, reward, and recognize our teammates based on these characteristics, and are looking for individuals that share these values. 

As the Patrol Leader, you are responsible for managing all aspects of patrol services and first aid at Devil’s Glen.  Key areas of responsibility will include coordinating daily patrol operations, supporting on hill safety, and maintaining daily reports, logs, and equipment.

DUTIES AND RESPONSIBILITIES

  • Consistent delivery of patrol services and administering First Aid at the Club 
  • Communicating daily directions from Operations to patrol staff/volunteers
  • Coordinating the integration of patrol to other Club departments, specifically Operations, Grooming, and Alpine Programs
  • Recruit, train and schedule the patrol team to ensure adequate coverage for each day
  • Ensure CSP training, first aid, and on hill conduct protocols are being met by the patrol team
  • Maintain and populate the CSP ZIMS app
  • Ensuring consistency with on-hill safety and mitigation measures day to day 
  • Providing recommendations pertaining to maintaining and improving on-hill safety to Operation Manager 
  • Ensure daily paperwork (sign-in, sweep sheets, ARFs) is completed and accurate
  • Ensure the completion of patient callbacks, and Accident Analyzer data entry
  • Ensuring patrol has the equipment it needs to provide first aid and maintaining those inventories  
  • Other duties as assigned by the Operations Manager

QUALIFICATIONS

  • Canadian Ski Patrol, Advanced First Aid, and on-hill certification
  • Minimum 2 years Patrol Leader, or other management experience
  • Minimum 5 years’ patrol experience
  • Advanced skiing or snowboarding ability 
  • Proficient computer skills 
  • Strong communications skills and customer service 
  • Knowledge of Devil’s Glen County Club considered an asset 

HOURS OF WORK

  • Ski Season (November to mid April): 4-5 days per week, Wednesday to Sunday with Monday and Tuesday off
  • Holiday work required
  • Off season duties required

BENEFITS

The Club will offer an attractive compensation package, commensurate with experience, which will include a competitive base wage and benefits, including:

  • Ski privileges and programming discount
  • Employee beverage program
  • Discount at on-site ski shop and free equipment rentals

Devil’s Glen welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. During the hiring process, job applicants who are selected for an interview will be informed that accommodation will be provided.

We thank all applicants, but only those selected for an interview will be contacted.

Applications will close on April 30th and can be sent to [email protected]

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